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Validating Fields on Contact based on values in another object (Event)
I have 2 custom fields on the Contact object whose values must be changed from the default value after a call is entered in the Event table. I am trying to determine the best way to accomplish this. I want it to flag the fields in error the next time the Contact is entered. Is it better to add a call flag to the Contact table that gets set once a call is entered? Is there a way to develop code to count the calls when the Contact screen is entered - if the count is greater than 0, flag the field in error? I have not done anything too complicated yet, so any direction would be appreciated.