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Hi! 

I am responsible for my company's training and adoption. All of my content I build is outside of salesforce, in guides and in LMS courses.  As we prepare to double our user base and transition to Education Cloud in the coming years, I’m exploring ways to elevate and evolve our training approach to better support scalability and long-term success. 

1. Do you use the myTrailhead subdomain for your users? 

2. Do you use the Learning Home and assign content that you custom make - not trails? 

3. What are your general best practices?

Hello,    I'm working on a Data Cloud-Triggered Flow in which I want to send an email to the Owner of the triggering record. I selected the Data Cloud Object on the Choose Data Cloud Object screen, then I added an Email Action. When I try to look for the Owner field to get the Owner email, the field is not even available for selection, the field is a lookup. Not sure if it is relevant for this purpose but the field is mapped. I even tried creating a formula field to store the email address but the formula field is not accessible either.     Does anybody know if there are limitations on Data Cloud to get related records? I did not find documentation for this. Thanks in advance.   

 I am currently locked out of my account and unable to access the system. Please reset my account and enable two-factor authentication (2FA) so I can log back in.  

Hello Trailhead Community, 

I am curious about something I've come across. My boss gave me a list of leads to go through to ensure they are assigned to the correct sales rep. What I am noticing about this list is that upon searching the names, nothing shows up. Spelling is correct and everything. It isn't until I search the name and add "leads" to the end of it that it will show up in the search. The most confusing part about this though, is that when I click on that lead, it takes me to a contact attached to an account. This seems to be the case for all of the leads on this list, with some even taking me to a contact under a totally different name and account. This list was a created as a lead report pulled directly from SF.  

Where are these leads coming from and why do they still exist?  

1. Click the Setup icon, then click Setup.
2. Type flows in the search, then click Flows (under Process Automation).
3. Click Create Check-in Guest Event.
4. Click the Unified Link 1 element, then click Edit Element.
5. For Data Source, choose Data Cloud Object.
6. For Data Space, choose default. 
    
   Issue: I cannot choose "default". There is no "default" in the dropdown.

Hi, 

I have a screen flow that user are asked to provide 2 numbers, I then combine these numbers so if one is 3 the other 2 then total = 5, I then assign the 5 to a NumbeeerCollection variable that I use to loop to direct users to specific screen in the loop. My issue is the Loop only runs once I need it to run 5 times, how can I setup a array in the NumberCollection variable and not just pass the number 5 into it? 

Thanks 

Hi everyone,

I’m currently writing my bachelor thesis on the topic:

“Personalization and Automation in CRM – The Impact of AI on Customer Relationships.”

I’m looking to interview a few Salesforce users or experts (approx. 20–25 minutes) who have experience with Einstein features like lead scoring, recommendations, or process automation.

The goal is to understand real-world perspectives, and the interviews will be kept confidential and anonymized if preferred.

If you’d be open to a quick conversation, I’d be super grateful! 🙏

Feel free to DM me or comment below.

Thanks so much in advance!

I'd like users to be able to create a quote (from within the opportunity) and then click save and be back into that quote they just created.  Currently, it's taking them back into the opportunity.  I've read that there is a way to do it with visualforce pages, but I've never used this before.  Any ideas? Thank you!