Inbound email attachments

Hi,

How do we handle the attachments in inbound mail? I need to capture email attachment as attachment in Salesforce. I had created Salesforce (case) records from the contents of email but struggling to handle attachment. Any detail update on this is highly appreciated.

How we can handle this through Apex EMAIL SERVICES

Thanks
Nazeer

Message Edited by Nazeer on 11-23-2007 07:35 AM

November 21, 2007
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Rasmus Mencke
Nazeer,

Here is an example of how you can loop through an inbound email and find all the attachments. In this case I create an attachment and link it to an emailMessage object I have created previously in the Apex code.

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if (email.binaryAttachments!=null && email.binaryAttachments.size() > 0) {
            for (integer i = 0 ; i < email.binaryAttachments.size() ; i++) {

System.debug('Binary Attachments - filename: ' + email.binaryAttachments[i].filename);
System.debug('Binary Attachments - size: ' +   email.binaryAttachments[i].mimeTypeSubType);

            Attachment a = new Attachment(ParentId = em[0].Id,
                                        Name = email.binaryAttachments[i].filename,
                                        Body = email.binaryAttachments[i].body);
            insert a;
            }
    }

...........

November 26, 2007
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DavidD
HI Rasmus,

Your post is really helpful, we are currently testing the email services and experiencing some problems with the attachments,

Let's me clarify what we are doing.

1. we have received a lot of emails in outlook . say 5 thousands emails.
2. we want to forward these emails to Salesforce email service, each time we are going to forward 10-50 emails to salesforce
3. these forwarded emails become binary attachments, so we need to process these attachemnts in Salesforce email service.
4. With our emails service, let's call it processAttachment, we want to parse each attachment, as each one originally is an email.

Yes, we can loop through all the attachements, .to figure out filename, size, mimeTypeSubType (message/rfc822) .etc.
however we don't know how to convert each attachment into an inboundEmail object, so we can create task for each attachment?

We would really appreciate it if someone can help us with this?

Thanks a lot in advance!

Best Regards,

David Deng