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amritamrit 

How to uninstall the campaignmonitor ?

Hi,

I have installed Campaign monitor for one of our client.Recently they have upgraded from Professional edition to Force.com.Since we don't have access to the standard object - Campaign, campaign monitor will not work for this customer inside Salesforce.This causes some errors while editing in the instance.

 

I have raised a case in Campaignmonitor.They replied they dont have Force.com version for this app.

They have suggested touninstall the application.But the uninstall button is freezed in the instance.I cannot

deactivate the trigger which causes the error also.

 

Can anyone suggest a solution for this

 

 

Vinita_SFDCVinita_SFDC

Hello,

 

One reason for this could be that the  General User Permission "Download Appexchange Packages" has been deselected on profile. After selecting the box, the option to uninstall the package should become available again.

 

Please ask System administrator to enable this permission at your profile.

 

Hope this helps!