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JWOODYJWOODY 

Referencing 'Business Hours' in a formula

Hi,  I could really use some help.  I'm trying to create a custom formula field that is based on our customer support 'business hours', as they are defined within our SFDC setup.  Does anyone know how to do this, or even a workaround to look at only certain hours of the day for Mon-Fri?
 
Thanks for any help!!
 
-Jeff
NUBESNUBES
If there was a formula that could do this calculate it would help a lot.
benwalkbenwalk
I also am looking to do this.  Did you ever find a way?