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jjuez Help with basic % calculations
Good morning,
I have a picklist called "selection", and the values are "value1", "value2", "value3" and "value4". Users can choose one of those values inside a Case.
When I report on cases, I can create a report that groups the retrieved results by "selection", and the report will gie me the amount of times each value has been selectd, but not the percentage. How can I get that %?
The same happens with checkboxes. How do I get a percentage of cases with a checkbox selected.
And finally, with Cases "Created by": I get the amount of cases created by engineer, but not the %.
Can anyone help me out with these 3 things? I have many picklists, checkboxes, etc, and if I can get those 3 done I should be able to work out the rest myself.
Thank you very much.
Julian
BTW, I have expected calculating % to be much easier in SalesForce, kind of standard report option.
I have a picklist called "selection", and the values are "value1", "value2", "value3" and "value4". Users can choose one of those values inside a Case.
When I report on cases, I can create a report that groups the retrieved results by "selection", and the report will gie me the amount of times each value has been selectd, but not the percentage. How can I get that %?
The same happens with checkboxes. How do I get a percentage of cases with a checkbox selected.
And finally, with Cases "Created by": I get the amount of cases created by engineer, but not the %.
Can anyone help me out with these 3 things? I have many picklists, checkboxes, etc, and if I can get those 3 done I should be able to work out the rest myself.
Thank you very much.
Julian
BTW, I have expected calculating % to be much easier in SalesForce, kind of standard report option.