function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
erika002erika002 

Workflow Rule: Email alert to owner when someone else (not the owner) updates fields

Hey,

 

I'm trying to set up the rule criteria for a workflow rule. The owner of an account for instance should be notified when someone else is editing the account.

 

 I know it's something like AND(ischanged(...),....)

 

Can someone help me with this?

 

Thanks!

Best Answer chosen by Admin (Salesforce Developers) 
erika002erika002

Thanks for the reply!

 

I finally did something similar and it worked:

 

AND(ISCHANGED( LastModifiedDate),LastModifiedById<> OwnerId )

 

All Answers

SporterSporter

Something along these lines should work for you:

 

 

ISCHANGED( LastModifiedDate ) && ($User.Id <> OwnerId)

 

 

So this is saying if LastModifiedDate changes and the Logged in User is not the Owner then I have an email alert to notify the Account Owner.

 

Let me know how it goes.
erika002erika002

Thanks for the reply!

 

I finally did something similar and it worked:

 

AND(ISCHANGED( LastModifiedDate),LastModifiedById<> OwnerId )

 

This was selected as the best answer
SporterSporter

That should perform in the same way as the one I provided, if my formula above helped could you mark it as a solution please. =)