I am attempting to create a formula that will allow me to utilize one field in my dashboard to annotate that a record qualifies for use. My formula below populates a field that is labeled qualified with "Yes" or "No". Currently, I am only getting a "Yes" on all records as the formula shows there are many variables that must be "OR" statements and "AND" statements. Any help would be appreciated.
ISPICKVAL(TS_Contact_Frequency__c ,"Out of Business")
should have a NOT statement somewhere. Even when I run the query that I have been, I get other values from the TS_Contact_Frequency__c field. This does not make sense to me. I am hopeful that I will be able to validate my formula once this portion is corrected.
After more trouble shooting I have found that it looks like it works if i remove this portion
(OR(ISPICKVAL( TS_Contact_Frequency__c , "DNC- DC Account"),ISPICKVAL(TS_Contact_Frequency__c ,"Do Not Call- Dealership Request"),ISPICKVAL( TS_Contact_Frequency__c ,"Obsolete Buyer"),ISPICKVAL( TS_Contact_Frequency__c ,"Out of Business") ))
Based on where your parenthesis are located, this is what you're saying. Is that what you really want?
IF
(
OR (
CreatedDate>= NOW() - 180,
Days_since_last_Purchase__c <=365,
Buy_Role_Status_Change_Date__c >= TODAY() - 180,
Days_Since_Last_Attendance__c <=365,
AND (
ISPICKVAL(Companay_Buy_Status__c , "Active"),
TS_Left_Message__c >=TODAY()-3,
Dlr_Reg_Notified__c >=TODAY()-28,
TS_last_contact_date__c >=TODAY()-21
),
(
OR (
ISPICKVAL(TS_Contact_Frequency__c , "DNC- DC Account"),
ISPICKVAL(TS_Contact_Frequency__c ,"Do Not Call- Dealership Request"),
ISPICKVAL(TS_Contact_Frequency__c ,"Obsolete Buyer"),
ISPICKVAL(TS_Contact_Frequency__c ,"Out of Business")
)
)
),
"Yes",
"No"
)
It is getting c;lose. The issue that I am having is that the picklist are
OR(
ISPICKVAL(TS_Contact_Frequency__c , "DNC- DC Account"),
ISPICKVAL(TS_Contact_Frequency__c ,"Do Not Call- Dealership Request"),
ISPICKVAL(TS_Contact_Frequency__c ,"Obsolete Buyer"),
ISPICKVAL(TS_Contact_Frequency__c ,"Out of Business")
should have a NOT statement somewhere. Even when I run the query that I have been, I get other values from the TS_Contact_Frequency__c field. This does not make sense to me. I am hopeful that I will be able to validate my formula once this portion is corrected.
I appreciate your assistance.