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kim_lebicz Validation Rule Problem
Hello All
I have created two new record types for the case object that have custom fields that the standard case object does not. These record types have only been assigned to my sys admin profile for testing. I have also created multiple validation rules specific to the new record types. Here is my problem.
If a Support Profile (have not been assigned the new record types) creates a standard case they do not have any problems.
If a different Support Profile (have not been assigned the new record types) creates a standard case they receive the following error:
Error: Invalid Data.
Review all error messages below to correct your data.
* Validation Formula "Missing_SN_Alert_2" Invalid (Could not access the following field: P_N_2__c. Contact your administrator.)
* Validation Formula "Missing_SN_Alert_3" Invalid (Could not access the following field: P_N_3__c. Contact your administrator.)
* Validation Formula "Missing_SN_Alert_4" Invalid (Could not access the following field: P_N_4__c. Contact your administrator.)
* Validation Formula "Quantity_Field_Error_2" Invalid (Could not access the following field: P_N_2__c. Contact your administrator.)
* Validation Formula "Quantity_Field_Error_3" Invalid (Could not access the following field: P_N_3__c. Contact your administrator.)
* Validation Formula "Quantity_Field_Error_4" Invalid (Could not access the following field: P_N_4__c. Contact your administrator.)
I have checked the field security and it is editable to all users and I can't seem to find any difference in the two profiles. Any guidance would be appreciated.
Thanks in advance
Kim
I have created two new record types for the case object that have custom fields that the standard case object does not. These record types have only been assigned to my sys admin profile for testing. I have also created multiple validation rules specific to the new record types. Here is my problem.
If a Support Profile (have not been assigned the new record types) creates a standard case they do not have any problems.
If a different Support Profile (have not been assigned the new record types) creates a standard case they receive the following error:
Error: Invalid Data.
Review all error messages below to correct your data.
* Validation Formula "Missing_SN_Alert_2" Invalid (Could not access the following field: P_N_2__c. Contact your administrator.)
* Validation Formula "Missing_SN_Alert_3" Invalid (Could not access the following field: P_N_3__c. Contact your administrator.)
* Validation Formula "Missing_SN_Alert_4" Invalid (Could not access the following field: P_N_4__c. Contact your administrator.)
* Validation Formula "Quantity_Field_Error_2" Invalid (Could not access the following field: P_N_2__c. Contact your administrator.)
* Validation Formula "Quantity_Field_Error_3" Invalid (Could not access the following field: P_N_3__c. Contact your administrator.)
* Validation Formula "Quantity_Field_Error_4" Invalid (Could not access the following field: P_N_4__c. Contact your administrator.)
I have checked the field security and it is editable to all users and I can't seem to find any difference in the two profiles. Any guidance would be appreciated.
Thanks in advance
Kim
AND( ISPICKVAL(Reason_for_Missing_SN2__c , ""), LEN(DEF_S_N2__c ) = 0, LEN( P_N_2__c ) >0, $RecordType.Name = "RMA")
Just kidding - you lost me after three words.
I hope all is well!
Lee
Thanks!
We received the same error message:
The error indicated that the action could not be completed because the Validation Rule could not be evaluated as opposed to just failing the validation rule's criteria.
After a thorough review of all the validation rule, and the related fields and profiles turned up no evidence of anything out of order, we simply deleted and recreated the validation rule. We had not been able to trap the error or make it occur consistently but it hasn't appeared since "rebooting" the validation rule.