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Mshoss
Accounts to Cases
I have been looking for an answer on and off for the past 2 days.
I cant find anything that helps me. even customer service cant help me iv called 2 times and got "ill call you back"
im wondering if their is any way you can help me out.
I have a felid in Accounts called Support Status. and i would like to apply to a feild in all the cases for that company.
EG
company Bobs computers has a Support Status of on hold then a box in the case that they up load or we create will change to that.
Thanks in advance
Hi,
Create a Formula Field in cases and enter:
Account.t_new__Support_Status__c