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Rvanderwerf
Can't get Account workflow rule to activate..
Hi, I'm trying to get a workflow to activate when a user changes any of their personal account information details. My end goal is to make a outbound message go out for a data syncronization call to update remote data with the new SF.com data. However I am using the developer edition account, and I'm not sure if this is really enabled.
I created my outbound message, also created a email alert too. I set my rule (under Account) up as so:
LastModifiedDate<> CreatedDate
I've also tried
ISCHANGED(LastModifiedDate<>)
even:
1 = 1
I set this run to run when 'Every time a record is created or edited'
My rule is active, and my outbound message and email alert are associated to the workflow. However when I update my account under 'personal settings' I get no outbound message in the queue, and no alert email either. I've also enabled the system log and looked under 'workflow' and 'debug' levels, but I get nothing. I've also enabled the debugging under Administrator->Monitoring->Debug Logs
Am I doing this wrong or is this simply disabled with developer accounts?
I created my outbound message, also created a email alert too. I set my rule (under Account) up as so:
LastModifiedDate<> CreatedDate
I've also tried
ISCHANGED(LastModifiedDate<>)
even:
1 = 1
I set this run to run when 'Every time a record is created or edited'
My rule is active, and my outbound message and email alert are associated to the workflow. However when I update my account under 'personal settings' I get no outbound message in the queue, and no alert email either. I've also enabled the system log and looked under 'workflow' and 'debug' levels, but I get nothing. I've also enabled the debugging under Administrator->Monitoring->Debug Logs
Am I doing this wrong or is this simply disabled with developer accounts?
I do not believe you can set up workflow on the User object. It is not available to select when you set up a new rule.
Account records and User records are not the same in the same object.
If your rule is setup under the Account object, changes to your Personal Settings (in your record in the User object) would not trigger the Account workflow rule. If you make changes to an Account record it should.