function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

Email alerts don't work on automatically created leads.

Dear all, I assigned a workflow rule so that I receive an email alert when new Lead is created. I selected criteria as "Last name not equal xxxx". The rule works nicely and I receive an email according to my email template at every time I create a new Lead Manually(By opening leads tab and creating new lead).
I have uploaded a managed package to the AppExchange. I want to receive an email alert when somebody installed my package. I used LMA(License management app) and now, when somebody installs my package a new lead is automatically added to my Lead table. It means(as I think) LMA settings are ok.  But the problem is I do not receive an email alert. But I can see a new lead has been created. I can't understand where is the problem. Please help:smileysad:...