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CRMGeneralist Parent Case Alert
Hello All,
I am pretty advanced with Salesforce in some areas but I am trying to self teach myself Formulas and some advanced stuff with pretty much no programming back ground. I was wondering if anyone had any sample formulas that would help me achieve the following;
I need an alert that will basically color code a case record if it is one of the following;
Parent Case would be Color Coded Green
Child Case would be Color Coded Yellow
Maybe with just a circle or something. I have tried cutting and pasting some of the samples but keep getting errors.
The formula field would have to be on the Parent ID I assume. Could anyone help with how it may look, thanks