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Buell Forcing Queue Ownership on Leads
For a number of reasons we are trying to force lead owners to be queue's only. I tried setting up a validation rule, but the problem lies in that you can't edit ownership in the edit page creating an impasse. Any thought on how to enforce queue ownership on leads, other than constantly reminding forgetful people? Thanks in advance!
CRMGeneralistCould you do a field update that updated the owner to the queue upon saving?