You need to sign in to do that
Don't have an account?
abi060988
count the no.of assignments done to another user
How to get the count of records which are assigned to another user.
I created a lookup called assign to in the leads and assigned a lead to another user. How to get the count of no.of records assigned to another user.
I believe this is what you are looking for. Create a report on Leads and add the created lookup field to the report. Then use filter criteria to state:
"assign to" Not Equal To "Leave this blank"
If you are trying to count the number of time a record has been assignedm then your will have to create a number field and use a field update with the following formula:
IF(ISNULL( number1__c ),1, number1__c + 1)
The workflow rule would then state that it would need to fire every time the record is edited and the formula would evaluate to true as following:
ISCHANGED(Assign_To__c)
I think reports will solve this. Run a report and just summarize with Assign To field for today or this week or this month (in time frame, according to your need).
Is it solved or not yet?