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Field update on parent case
Hello,
I have a date field in my case records. If a related case gets that date field populated, is there a way for the Parent case to get it's date field updated with the same date?
Thanks,
Pete
I think you will have to write a trigger to do this until field updates support cross object workflow - http://success.salesforce.com/ideaView?id=08730000000BrrsAAC
Let me know if you need a trigger example if you are comfortable with that route.
- Alex
Hi Alex,
I haven't done a trigger yet, so if you could send an example, that would be awesome.
Thanks,
Pete
Here is the salesforce How To on a Trigger - http://www.salesforce.com/us/developer/docs/apexcode/Content/apex_qs_trigger.htm
Here is a quick trigger based on what you have requested. Replace ClosedDate with the actual field you are referring to. You will also need a test case with 75%+ coverage before deploying to production and you have to write Apex Triggers in a sandbox and deploy them to production using the IDE or a change set.