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TraceyTracey 

Create task based on Case Status

Could somebody show me how I could create a trigger that will make a task based on case status?
Venkat PolisettVenkat Polisett
Tracey wrote:
Could somebody show me how I could create a trigger that will make a task based on case status?

 

 

Instead of writting a trigger, use a work flow rule which creates a task when the case status changes.

 

Good luck.
whatAmIdoingwhatAmIdoing

I'd like to create an Opportunity task based on an associated Case status.  I know that you can only create a task for a workflow of the same type, so I'm not sure how to go about solving this one.

 

If a Case status changes, then assign a task to do something in the associated Opportunity (and thus associating the task to the Opportunity, not the Case)

 

Any thoughts?

Thanks

Message Edited by whatAmIdoing on 10-08-2009 08:14 AM