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Hyperlink formula displays full url text

My hyperlink text formula works beautifully inside of Salesforce but when I display that field in a third party, fully-integrated app it shows the full url text instead of the abbreviated hyperlink text. Any suggestions on how to fix? I am using a standard text field with the "Hyperlink" formula. The third-party app is TableTop (and unfortunately their support is closed for the holidays).
Best Answer chosen by sales.force
Andy BoettcherAndy Boettcher

A lot depends on how they are querying that hyperlink field.  Your best bet is to contact them when they open up after the holiday.