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keystonekeystone 

How to trigger Lead Assignment Rule using Enterprise WSDL?

Using the Java and the enterprise WSDL I'm trying to add Leads and trigger the associated  Lead Assignment Rule.  I have no problem submitting the Lead object but the lead rule is not triggered for some reason.

 

I am setting the Assignment Rule Header and I have tried these two options:

1. Using null for the assignment rule id and setting useDefaultRule to true.

2. Query for the actual assignment rule id and setting that rule id and setting useDefaultRule to false.

 

However in both cases the rule is not triggered in Salesforce.  Does anyone have any ideas what might be wrong/missing?

 

Thanks,

-Dave

keystonekeystone

I've received better clarfication on this issue.  It turns out the lead is assigned following the rules but an email is not sent to the person who was assigned the lead as the rules state.  What could cause the email to not be triggered?