function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
KushKush 

Mass e-maill custom fields error

Hello,

 

I need help with mass e-mail, templates & custom fields.  I would like to send emails to leads based on a specific publication they downloaded from our website.  The problem is even though the {!Contact.FirstName} field works great (automatically inserts the leads first name, see below) the custom field Download ( {!Download} ) that I created does not work.  

 

Instead of prefilling the title of the downloaded white paper {!Download} (or {!Contact.Download}) field just leaves a blank space. Below is the actual sentence from my template.   

 

Hello {!Contact.FirstName}, 

 

Thank you for downloading our publication {!Download} (<---- custom field)  from our website.....

 

Please help,

Kush