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JillW I want the Opportunity Territory to be automatically filled in with the territory from the Account. Can anybody tell me the best way to do this?
Thanks in advance.
Hi again.
I've figured out how to do this. The opportunities can only be automatically assigned a territory if there is only one territory associated with an account. This means that if there is a territory hierarchy, the opportunity can't decide between the account's territory and the parent territory.
I had to reconfigure my territories so there were no parent territories.
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Hmmmm... I was afraid of that
I have almost less than zero experience using SFDC Territory Mgmt, other than kicking the tires on it years ago when it was first rolled out.
Have you tried to get a handle to it by creating a custom (text) Formula Field on the Opportunity.
Custom Field:
DataType: Formula(text)
[Advanced Formula]
[Insert Field]
Opportunity>Account>"Name of Territory Field*"
* provided that you can get a handle to it
Hi again.
I've figured out how to do this. The opportunities can only be automatically assigned a territory if there is only one territory associated with an account. This means that if there is a territory hierarchy, the opportunity can't decide between the account's territory and the parent territory.
I had to reconfigure my territories so there were no parent territories.