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ReneeLReneeL 

setWhatId on the sendmassemail - merge fields are empty

Hello,

 

I'm having an issue with sending an email.  I'm using the following code and the email is indeed getting sent if I don't include the WhatIds but it is not getting the merge fields populated.  If I include the WhatIds then I get an error message - "{faultcode:'soapenv:Client', faultstring:'Element {urn:partner.soap.sforce.com}WhatIds invalid at this location', }:result ="

I'm looking to send an internal email based on data in a Contract.  I have created an email template using the merge fields from the contract object.  I did read that the WhatIds only work on emails being sent to Contacts but all of our internal people are Contacts also so this doesn't pose a problem.

 

Any help would be greatly appreciated.

 

 

<html>
   <head>
   <script src="/soap/ajax/10.0/connection.js" type="text/javascript"></script>
   <script>
      alert("Starting script");
      var contactId = "{!Contact.Id}";
      var contractId = "{!Contract.Id}";
      alert("ContactId: " + contactId);
      alert("ContractId: " + contractId);
      function sendEmail() {
            alert("Starting sendEmail function");
            var result = "";
            try {
                     alert("Starting Try");  

                        var mass = new sforce.MassEmailMessage();
           
                        mass.replyTo = "rleblanc@syberworks.com";
                        alert("mass.replyTo: " + mass.replyTo);
                        mass.subject = "Mass Email from SF!";
                        alert("mass.subject: " + mass.subject);
                        var a = new Array(1);
                        a[0] = contactId;
                        alert("Contact ID - a[0]: " + a[0]);
                        mass.targetObjectIds = "0035000000ZxRr7";
                        alert("Mass targetObjectIds: " + mass.targetObjectIds);
                         mass.saveAsActivity = false;
                        mass.WhatIds = contractId;
                        alert("mass.WhatIds: " + mass.WhatIds);
                         mass.templateId = "00X50000000xsVKEAY";
                         alert("Mass.templateId: " + mass.templateId);
                        var sendMailRes = sforce.connection.sendEmail([mass]);
                     output.innerHTML = "Email sent! " + "result: " + result;
            } catch(error) {
                        output.innerHTML =  error + ":result = " + result;
            }
      }
   </script>
   <body onload="sendEmail()">
      <div id="output"></div>
   </body>
</html>

 

I got this code from a previous post and modified it some but if I can get it to work will likely continue to modify it.

 

Thanks!

Renee

ReneeLReneeL

Does anyone have any ideas here?  I really can't find anything useful in the help about this.

 

I noticed that my code ended up with some silly smiley faces in it - hopefully this will be a cleaner copy.

 

<html>
   <head>
   <script src="/soap/ajax/10.0/connection.js" type="text/javascript"></script>
   <script>
      alert("Starting script");
      var contractId = "{!Contract.Id}";
      alert("ContractId: " + contractId);
      function sendEmail() {
            alert("Starting sendEmail function");
            var result = "";
            try {
                     alert("Starting Try");   

                        var mass = new sforce.MassEmailMessage();
            
                        mass.replyTo = "rleblanc@syberworks.com";
                        alert("mass.replyTo: " + mass.replyTo);
                        mass.subject = "Mass Email from SF!";
                        alert("mass.subject: " + mass.subject);

                       mass.targetObjectIds = "0035000000ZxRr7";
                        alert("Mass targetObjectIds: " + mass.targetObjectIds);
                        var a = new Array(1);
                        a[0]=contractId;
                        a[1]=contractId;
                         mass.WhatIds = a[1];
                         alert("mass.WhatIds: " + mass.WhatIds);
                         mass.saveAsActivity = false;
                        //alert("mass.WhatIds: " + mass.WhatIds);
                         mass.templateId = "00X50000000xsVKEAY";
                         alert("Mass.templateId: " + mass.templateId);
                        var sendMailRes = sforce.connection.sendEmail([mass]);
                     output.innerHTML = "Email sent! " + "result: " + result;
            } catch(error) {
                        output.innerHTML =  error + ":result = " + result;
            }
      }
   </script>
   <body onload="sendEmail()">
      <div id="output"></div>
   </body>
</html>
 
And the error message I'm getting is 
{faultcode:'soapenv:Client', faultstring:'Element {urn:partner.soap.sforce.com}WhatIds invalid at this location', }:result = 
Thanks for any help!
 
Renee


Philip_FPhilip_F
This line from the Web Services documentation might help:
 
If you specify whatIds, specify one for each targetObjectId; otherwise, you will receive an INVALID_ID_FIELD error
 
 
http://www.salesforce.com/us/developer/docs/api/Content/sforce_api_calls_sendemail.htm
 
Cheers,
-Philip