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ram_dev Hi,
Contacts that have oracleid's sfdc needs to generate case and assigned to perticuler user when contacts are updated.
can anyone help me out from this.
Thanks & Regards
Rama
Hi ram_dev
with out passing any values to new case .
how a case will be created? and you are saying its working fine.
just go with code:-
Trigger updatecontact on Contact(after insert,after update)
{
case[] cases = new case[0];
user u=[select id from user where Name='Hecthick'];
For(Contact con:trigger.new){
If (con.phone != null)//make the condition perfect otherwise it creates multiple cases when ever you edit the contact and save it.
{
Case c = new Case();
c.Subject = 'Remedial Case';
c.Type = 'Remedial Work';
c.Status='Web';
c.ContactId=con.id;
c.origin='Phone';
c.ownerid=u.id;
cases.add(c);
}
}
Insert cases;
}
All Answers
Hi,
i wrote the below trigger but it showss the error like invalid field whoid for sobject case.below is the code; can any one help me from this.
Trigger updatecontact on Contact(after insert,after update)
{
case[] cases = new case[0];
For(Contact con:trigger.new){
If (con.phone != null)
{
cases.add(new case(whoid=con.id));
}
}
Insert cases;
}
Instead of whoid pass Contactid=con.id
Hi anil,
Thankyou. here am update the code which works fine. but i need some more information to assigned case to perticuler user. Any one please helpme out from this problem.
Trigger updatecontact on Contact(after insert,after update)
{
case[] cases = new case[0];
For(Contact con:trigger.new){
If (con.phone != null)
{
cases.add(new case());
}
}
Insert cases;
}
Hi ram_dev
with out passing any values to new case .
how a case will be created? and you are saying its working fine.
just go with code:-
Trigger updatecontact on Contact(after insert,after update)
{
case[] cases = new case[0];
user u=[select id from user where Name='Hecthick'];
For(Contact con:trigger.new){
If (con.phone != null)//make the condition perfect otherwise it creates multiple cases when ever you edit the contact and save it.
{
Case c = new Case();
c.Subject = 'Remedial Case';
c.Type = 'Remedial Work';
c.Status='Web';
c.ContactId=con.id;
c.origin='Phone';
c.ownerid=u.id;
cases.add(c);
}
}
Insert cases;
}
HI anil,
It is working. Thank you for your time. and sorry for the late reply hence was out of offiice these days.
Thankyou
Ram