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Peter2m Hello !
I want to send email to users, WF rule on (statusInProd__c from external system,value Planned, revise, ok ) on opportunitylineitem.
I have 9 diffrent emails deppending on status and produkt.
I was thinking of email templates with apex code. I dont have much knowlege with SalesForce, so please help me, what is the best way to go, if you want some kind of error handling?
Best regards
Peter
I would start with individual workflow rules which can send your required email template. This approach will give you a 'no-coding' approach which is always good for long term maintainability. If you grow beyond this approach you can create emails from Apex, but it does require a different level of skill.