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RAJU_DEEP
System Administrator unable to view its subordinate users record.
Hello,
I am the user with the profile "System Administrator" and I have created a new users under me with the custom profile which have limited access. As per the default salesforce process System Administrator can see any users records but in my case its not happening. I am unable to see my subordinate users records.
Please guide me to resolve this issue its very urgent.
Thanks in advance
Raju.
Hi,
I got it by clicking on Go button and after that I came across a new issue that the record created by the System Administrator is also visible to the Subordinate users. So, I just want to restrict the Subordinate user to view the record created by System Administrator, to do this I proceeded in this way...
Regards
Raju
All Answers
There can be two problems :
- You are seeing a part of the records. Try seeing all the records by pressing Go Button in front of view all.
- You are seeing a view where some filter criteria is specified and due to that all records are not coming,
Hope this helps.
Hi,
I got it by clicking on Go button and after that I came across a new issue that the record created by the System Administrator is also visible to the Subordinate users. So, I just want to restrict the Subordinate user to view the record created by System Administrator, to do this I proceeded in this way...
Regards
Raju