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MickleMickle 

Apex to capture Unread By Owner

Has anyone had any success implementing a work around to not being able to create workflow based on a lead's Unread by Owner status?

 

Issue is similar to this: https://sites.secure.force.com/success/ideaview?id=08730000000BqU2AAK

 

Ideally, I'd like to be able to report on which users are reading their leads quickly, and which aren't.

 

What comes to mind quickly for implenting a work around would be either an analytic snapshot (running every day), or possibly scheduling an Apex job see if this value has changed.

 

Both seem less than ideal, so I'm asking the great minds here if there are any other possible workarounds.

MickleMickle

Does anyone have any thoughts on the best way to implement this? I'm leaning towards scheduled Apex, but am hoping there might be an easier way.