function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

how to include comments in email templte for approval process



I have a approval process, i want to include the comments also as a part of the email. From a lilttle searching i found that SF doesnt allow it.

Is it true? Are there any workarounds for this?





I think it is true.  I tried putting the comments into an email sent from Apex but they were never populated.  I never spent the time to find a workaround, sorry!

Shashikant SharmaShashikant Sharma

Work Arrount can be that copy that create field in the object on which approval process is and copy the comment in that field and then you can use merge field in the template to show the reason.