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imAkashGarg
URGENT: Foreign key external ID not found
Salesforce is integrated with Cordys. The new registrations(accounts) are coming to SF from Cordys, with a unique GUID. Now, the orders associated with the accounts are coming to SFDC from cordys. Most of the orders are successfully pushed to SF but some of them fail, getting an error in Cordys as:
Foreign key external ID: 300111468 not found for field Customer_GUID__c in entity Account
from the error i believe the registrations fail to come in SF which lead to order failure.
what could be the reason for this failure??
Need Help.
Hi,
The failure can be due to anything- ranging from :-
I suggest you add logging of error to do a proper analysis of the error encountered.
Hope this helps...
All Answers
Hi,
The failure can be due to anything- ranging from :-
I suggest you add logging of error to do a proper analysis of the error encountered.
Hope this helps...
You are pusing account data in salesforce and error is telling you that there is no such row with value "300111468 " for field "Customer_GUID__c" under Account. So there is no match for the id-300111468
Thanks.
There was a field format mismatch for some of the values coming from cordys.