function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Force.comForce.com 

Integrate Salesforce Knowledge Base with External Server

Hi All,

 

I have a requirement to integrate external server with the existing Salesforce knowledge base. Please have a look on the following queries and let me know if anyone has ideas on this:

 

1) Is it possible to customize the standard "Article Management" screen present in salesforce ?

2) Can I add some extra fields in the table where all the articles appear ?

3) Is it possible to override the standard buttons with visualforce page present on Article Management like "Submit for translation" ? 

 

Thanks