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Gdickens3Gdickens3 

Task Subject Update

First time poster/coder

 

I have tried to create a workflow to update a task subject when my user sends an email using the BCC to Salesforce.  However I think it might need to be updated 'before' rather than how a workflow operates on user action.  It seems simple enough, but I've never created a code.  Is there any help out there?


Thanks!

Best Answer chosen by Gdickens3
Navatar_DbSupNavatar_DbSup

Hi,


You can’t do this through workflow.

You have to use inbound email service to achieve this. Please go through the link for more details:


http://www.salesforce.com/us/developer/docs/apexcode/Content/apex_classes_email_inbound_using.htm
http://wiki.developerforce.com/page/Force.com_Email_Services

 

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