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Prodizee Email Service bounces
Hello,
Our team has created an email service that later invokes batches based on the email message. So the flow is:
Data Load Job complete -> Email sent to Salesforce Email service handler -> Handler Class invlokes batches
While this had been working great, lately following things are happening:
1) If email sent automatically (when Data Load Job complete), email never reaches Email Service handler, result: No batch is invoked
2) If email sent manually from outlook, sender receives error email, result: expected batches are invoked
Email service accetps email from any source. Automatic emails are reaching to other valid email addresses without fail. Below is the message when we try sending out email manually. I am wondering, where this is going wrong or what changed suddenly? I have tried deactivating and activating Email service in Sandbox, creating another email address for Email service, but still same result.
I would appreciate your inputs on this situation.
Thanks.
Hi we have the same identical problem from 2 days.
We have the same process described by you: an EmailHandler Service that intercept email and invokes a batch.
From the 28/06/2012 it seems that the email are not reaches!
Neverthless we open a case to Salesforce and we will let you know about any response from Salesforce team.
Regards
Luca
Any updates from Salesforce support yet?