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di_zou How do I embed videos in my Knowledge Articles?
I want to embed videos in my knowledge articles, and I have been trying to follow the steps from these two posts:
http://success.salesforce.com/ideaView?id=087300000006n6v
Under Setup->Customize->Knowledge->Article Types, I have an article type of "Video Tutorial" with the title test_video_tutorial. I have a custom field called "Tutorial" with an API name of "Tutorial__c".
In Article Management, I created a new article of type "Video Tutorial" and the Tutorial field I have this:
In Setup->Develop->Pages, I created a new Visualforce Page called VideoTutorialPage like this:
<apex:page standardController="Video_Tutorials__kav" showHeader="true">
<apex:outputPanel >
<apex:outputField value="{!Video_Tutorials__kav.Title}"/>
<apex:outputText escape="false" value="{!Video_Tutorials__kav.Tutorial__c}"/>
</apex:outputPanel>
</apex:page>However, when I click on the article "test_video_tutorial" in my Articles, the video doesn't get embedded. I just see the html code for it. Is there something I have to do to tell Salesforce that when I click on a Video Tutorial article, that it should use the Visualforce Page I created? What is it that I have to do to get the video to show up?
Please see our new app at the AppExchange:
Video, images and audio integration for Salesforce -
http://appexchange.salesforce.com/listingDetail?listingId=a0N30000008abcBEAQ
Coming soon - Streaming videos embedded in articles!!
Hi, if you have a sandsbox that have aleready been upgraded to summer'12 or if you can wait a couple of weeks, you'll see that video will be support directly from within the rich text editor.
Check the release notes