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Ulas KutukUlas Kutuk 

INACTIVE_OWNER_OR_USER, operation performed with inactive user error

Iam getting "INACTIVE_OWNER_OR_USER, operation performed with inactive user error" error while trying to insert Contact record on customer portal and Iam pretty sure that owner or user is active. There is no way to set inactive owner because the owner of this record is portal user and is able to login to the portal.

Shailesh DeshpandeShailesh Deshpande
May be there are triggers or workflow field updates written which might be changing the record owner. The triggers/workflows might be changing the owner for contact record or even some other object when contact. Is inserted.
Vinit_KumarVinit_Kumar

I would suggest to check the debug logs and see whether any Triggers and workflow are involved and which ones are involved.Then,you can conclude as what is happening here.
Ulas KutukUlas Kutuk

I already checked that no trigger no workflow were fired. It is wired :S
Vinit_KumarVinit_Kumar

Then,that seems weird to me as well.Can you apste your debug logs info here :-

 
Ulas KutukUlas Kutuk
25.0 APEX_CODE,DEBUG;APEX_PROFILING,INFO;CALLOUT,INFO;DB,INFO;SYSTEM,DEBUG;VALIDATION,INFO;VISUALFORCE,INFO;WORKFLOW,INFO
06:34:22.033 (33390000)|EXECUTION_STARTED
06:34:22.033 (33454000)|CODE_UNIT_STARTED|[EXTERNAL]|066G0000001fnnm|VF: /apex/MN4__mnp_eventregistration
06:34:22.035 (35228000)|VF_DESERIALIZE_VIEWSTATE_BEGIN|066G0000001fnnm
06:34:22.179 (179629000)|VF_DESERIALIZE_VIEWSTATE_END
06:34:22.192 (192562000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE3P|MNP_SidebarController get(customlinks)
06:34:22.192 (192591000)|SYSTEM_MODE_ENTER|true
06:34:22.193 (193393000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE3P|MNP_SidebarController invoke(getcustomlinks)
06:34:22.193 (193488000)|METHOD_ENTRY|[1]|01pG0000002wE3P|MNP_SidebarController.MNP_SidebarController()
06:34:22.193 (193504000)|METHOD_EXIT|[1]|MNP_SidebarController
06:34:22.195 (195849000)|SOQL_EXECUTE_BEGIN|[64]|Aggregations:0|select id, name, MN4__URL__c, MN4__Open_in_a_new_tab__c, MN4__Icon_Code__c from portal_custom_link__c where publish__c = true order by order__c
06:34:22.200 (200549000)|SOQL_EXECUTE_END|[64]|Rows:0
06:34:22.200 (200655000)|CODE_UNIT_FINISHED|MNP_SidebarController invoke(getcustomlinks)
06:34:22.200 (200676000)|CODE_UNIT_FINISHED|MNP_SidebarController get(customlinks)
06:34:22.202 (202069000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE3P|MNP_SidebarController get(advertisements)
06:34:22.202 (202088000)|SYSTEM_MODE_ENTER|true
06:34:22.202 (202110000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE3P|MNP_SidebarController invoke(getadvertisements)
06:34:22.202 (202179000)|CODE_UNIT_FINISHED|MNP_SidebarController invoke(getadvertisements)
06:34:22.202 (202195000)|CODE_UNIT_FINISHED|MNP_SidebarController get(advertisements)
06:34:22.204 (204087000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(allRegistrationWrapperList)
06:34:22.204 (204106000)|SYSTEM_MODE_ENTER|true
06:34:22.204 (204128000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|allRegistrationWrapperList
06:34:22.204 (204164000)|METHOD_ENTRY|[1]|01pG0000002wE37|MNP_EventRegistrationController.MNP_EventRegistrationController()
06:34:22.204 (204177000)|METHOD_EXIT|[1]|MNP_EventRegistrationController
06:34:22.204 (204191000)|CODE_UNIT_FINISHED|allRegistrationWrapperList
06:34:22.204 (204204000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(allRegistrationWrapperList)
06:34:22.204 (204501000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|sessionwrapperlist
06:34:22.204 (204533000)|CODE_UNIT_FINISHED|sessionwrapperlist
06:34:22.204 (204721000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(sessionlist)
06:34:22.204 (204737000)|SYSTEM_MODE_ENTER|true
06:34:22.204 (204751000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|sessionlist
06:34:22.204 (204772000)|CODE_UNIT_FINISHED|sessionlist
06:34:22.204 (204783000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(sessionlist)
06:34:22.218 (218377000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|currentSession
06:34:22.218 (218413000)|CODE_UNIT_FINISHED|currentSession
06:34:22.220 (220374000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|currentSession
06:34:22.220 (220402000)|CODE_UNIT_FINISHED|currentSession
06:34:22.221 (221351000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|currentSession
06:34:22.221 (221374000)|CODE_UNIT_FINISHED|currentSession
06:34:22.222 (222299000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|currentSession
06:34:22.222 (222322000)|CODE_UNIT_FINISHED|currentSession
06:34:22.223 (223286000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|currentSession
06:34:22.223 (223309000)|CODE_UNIT_FINISHED|currentSession
06:34:22.233 (233091000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE3P|MNP_SidebarController get(config)
06:34:22.233 (233111000)|SYSTEM_MODE_ENTER|true
06:34:22.233 (233131000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE3P|MNP_SidebarController invoke(getconfig)
06:34:22.233 (233198000)|CODE_UNIT_FINISHED|MNP_SidebarController invoke(getconfig)
06:34:22.233 (233214000)|CODE_UNIT_FINISHED|MNP_SidebarController get(config)
06:34:22.234 (234698000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE3P|MNP_SidebarController get(photoid)
06:34:22.234 (234716000)|SYSTEM_MODE_ENTER|true
06:34:22.234 (234731000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE3P|photoid
06:34:22.234 (234749000)|CODE_UNIT_FINISHED|photoid
06:34:22.234 (234760000)|CODE_UNIT_FINISHED|MNP_SidebarController get(photoid)
06:34:22.235 (235658000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(displayRegistrationInfo)
06:34:22.235 (235677000)|SYSTEM_MODE_ENTER|true
06:34:22.235 (235692000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|displayRegistrationInfo
06:34:22.235 (235711000)|CODE_UNIT_FINISHED|displayRegistrationInfo
06:34:22.235 (235722000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(displayRegistrationInfo)
06:34:22.238 (238159000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|c
06:34:22.238 (238183000)|CODE_UNIT_FINISHED|c
06:34:22.238 (238503000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(primaryContact)
06:34:22.238 (238520000)|SYSTEM_MODE_ENTER|true
06:34:22.238 (238535000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|primaryContact
06:34:22.238 (238552000)|CODE_UNIT_FINISHED|primaryContact
06:34:22.238 (238570000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(primaryContact)
06:34:22.238 (238979000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(displayPrimaryRegistration)
06:34:22.238 (238996000)|SYSTEM_MODE_ENTER|true
06:34:22.239 (239013000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|displayPrimaryRegistration
06:34:22.239 (239034000)|CODE_UNIT_FINISHED|displayPrimaryRegistration
06:34:22.239 (239045000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(displayPrimaryRegistration)
06:34:22.239 (239137000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(displayGuestRegistration)
06:34:22.239 (239156000)|SYSTEM_MODE_ENTER|true
06:34:22.239 (239179000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|displayGuestRegistration
06:34:22.239 (239198000)|CODE_UNIT_FINISHED|displayGuestRegistration
06:34:22.239 (239209000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(displayGuestRegistration)
06:34:22.239 (239410000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(taxlocale)
06:34:22.239 (239426000)|SYSTEM_MODE_ENTER|true
06:34:22.239 (239440000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|taxlocale
06:34:22.239 (239457000)|CODE_UNIT_FINISHED|taxlocale
06:34:22.239 (239469000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(taxlocale)
06:34:22.242 (242803000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(e)
06:34:22.242 (242822000)|SYSTEM_MODE_ENTER|true
06:34:22.242 (242839000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|e
06:34:22.242 (242857000)|CODE_UNIT_FINISHED|e
06:34:22.242 (242868000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(e)
06:34:22.248 (248000000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(displayAddGuestButtons)
06:34:22.248 (248018000)|SYSTEM_MODE_ENTER|true
06:34:22.248 (248038000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|displayAddGuestButtons
06:34:22.248 (248057000)|CODE_UNIT_FINISHED|displayAddGuestButtons
06:34:22.248 (248073000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(displayAddGuestButtons)
06:34:22.248 (248257000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(displayCompleteEditGuestButtons)
06:34:22.248 (248273000)|SYSTEM_MODE_ENTER|true
06:34:22.248 (248294000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|displayCompleteEditGuestButtons
06:34:22.248 (248311000)|CODE_UNIT_FINISHED|displayCompleteEditGuestButtons
06:34:22.248 (248323000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(displayCompleteEditGuestButtons)
06:34:22.249 (249657000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(newGuest)
06:34:22.249 (249675000)|SYSTEM_MODE_ENTER|true
06:34:22.249 (249690000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|newGuest
06:34:22.249 (249708000)|CODE_UNIT_FINISHED|newGuest
06:34:22.249 (249719000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(newGuest)
06:34:22.252 (252952000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(RegTypeOptions)
06:34:22.252 (252970000)|SYSTEM_MODE_ENTER|true
06:34:22.252 (252986000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|RegTypeOptions
06:34:22.253 (253004000)|CODE_UNIT_FINISHED|RegTypeOptions
06:34:22.253 (253016000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(RegTypeOptions)
06:34:22.253 (253150000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(SelectedRegistrationType)
06:34:22.253 (253165000)|SYSTEM_MODE_ENTER|true
06:34:22.253 (253180000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|SelectedRegistrationType
06:34:22.253 (253197000)|CODE_UNIT_FINISHED|SelectedRegistrationType
06:34:22.253 (253209000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(SelectedRegistrationType)
06:34:22.253 (253787000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|selected
06:34:22.253 (253813000)|CODE_UNIT_FINISHED|selected
06:34:22.254 (254336000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|selected
06:34:22.254 (254362000)|CODE_UNIT_FINISHED|selected
06:34:22.254 (254905000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|selected
06:34:22.254 (254927000)|CODE_UNIT_FINISHED|selected
06:34:22.255 (255470000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|selected
06:34:22.255 (255492000)|CODE_UNIT_FINISHED|selected
06:34:22.256 (256015000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|selected
06:34:22.256 (256037000)|CODE_UNIT_FINISHED|selected
06:34:22.260 (260090000)|CODE_UNIT_STARTED|[EXTERNAL]|MNP_EventRegistrationController set(SelectedRegistrationType,a15G0000000qkgKIAQ)
06:34:22.260 (260108000)|SYSTEM_MODE_ENTER|true
06:34:22.260 (260124000)|CODE_UNIT_STARTED|[EXTERNAL]|MNP_EventRegistrationController set(SelectedRegistrationType,a15G0000000qkgKIAQ)
06:34:22.260 (260181000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController set(SelectedRegistrationType,a15G0000000qkgKIAQ)
06:34:22.260 (260195000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController set(SelectedRegistrationType,a15G0000000qkgKIAQ)
06:34:22.260 (260251000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(e)
06:34:22.260 (260265000)|SYSTEM_MODE_ENTER|true
06:34:22.260 (260284000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|e
06:34:22.260 (260301000)|CODE_UNIT_FINISHED|e
06:34:22.260 (260312000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(e)
06:34:22.260 (260903000)|CODE_UNIT_STARTED|[EXTERNAL]|SessionWrapper set(selected,false)
06:34:22.260 (260954000)|CODE_UNIT_FINISHED|SessionWrapper set(selected,false)
06:34:22.261 (261067000)|CODE_UNIT_STARTED|[EXTERNAL]|SessionWrapper set(selected,false)
06:34:22.261 (261110000)|CODE_UNIT_FINISHED|SessionWrapper set(selected,false)
06:34:22.261 (261232000)|CODE_UNIT_STARTED|[EXTERNAL]|SessionWrapper set(selected,false)
06:34:22.261 (261279000)|CODE_UNIT_FINISHED|SessionWrapper set(selected,false)
06:34:22.261 (261411000)|CODE_UNIT_STARTED|[EXTERNAL]|SessionWrapper set(selected,false)
06:34:22.261 (261453000)|CODE_UNIT_FINISHED|SessionWrapper set(selected,false)
06:34:22.261 (261589000)|CODE_UNIT_STARTED|[EXTERNAL]|SessionWrapper set(selected,false)
06:34:22.261 (261638000)|CODE_UNIT_FINISHED|SessionWrapper set(selected,false)
06:34:22.262 (262195000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(displayAddGuestButtons)
06:34:22.262 (262214000)|SYSTEM_MODE_ENTER|true
06:34:22.262 (262229000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|displayAddGuestButtons
06:34:22.262 (262247000)|CODE_UNIT_FINISHED|displayAddGuestButtons
06:34:22.262 (262258000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(displayAddGuestButtons)
06:34:22.262 (262314000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController get(displayCompleteEditGuestButtons)
06:34:22.262 (262329000)|SYSTEM_MODE_ENTER|true
06:34:22.262 (262343000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|displayCompleteEditGuestButtons
06:34:22.262 (262360000)|CODE_UNIT_FINISHED|displayCompleteEditGuestButtons
06:34:22.262 (262371000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController get(displayCompleteEditGuestButtons)
06:34:22.265 (265225000)|CODE_UNIT_STARTED|[EXTERNAL]|01pG0000002wE37|MNP_EventRegistrationController invoke(createGuestRegistration)
06:34:22.265 (265340000)|METHOD_ENTRY|[282]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_SelectedRegTypeList()
06:34:22.265 (265405000)|METHOD_EXIT|[282]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_SelectedRegTypeList()
06:34:22.265 (265525000)|SYSTEM_METHOD_ENTRY|[282]|LIST<MN4__Registration_Type__c>.size()
06:34:22.266 (266915000)|ENTERING_MANAGED_PKG|
06:34:22.266 (266942000)|SYSTEM_METHOD_EXIT|[282]|LIST<MN4__Registration_Type__c>.size()
06:34:22.266 (266976000)|METHOD_ENTRY|[284]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_taxlocale()
06:34:22.267 (267013000)|METHOD_EXIT|[284]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_taxlocale()
06:34:22.267 (267036000)|METHOD_ENTRY|[284]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_newGuest()
06:34:22.267 (267061000)|METHOD_EXIT|[284]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_newGuest()
06:34:22.267 (267130000)|METHOD_ENTRY|[285]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_taxlocale()
06:34:22.267 (267156000)|METHOD_EXIT|[285]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_taxlocale()
06:34:22.267 (267169000)|METHOD_ENTRY|[285]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_newGuest()
06:34:22.267 (267179000)|METHOD_EXIT|[285]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_newGuest()
06:34:22.267 (267219000)|METHOD_ENTRY|[287]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_newGuest()
06:34:22.267 (267246000)|METHOD_EXIT|[287]|01pG0000002wE37|MN4.MNP_EventRegistrationController.__sfdc_newGuest()
06:34:22.267 (267301000)|DML_BEGIN|[287]|Op:Insert|Type:Contact|Rows:1
06:34:22.289 (289734000)|DML_END|[287]
06:34:22.289 (289890000)|EXCEPTION_THROWN|[287]|System.DmlException: Insert failed. First exception on row 0; first error: INACTIVE_OWNER_OR_USER, operation performed with inactive user: []
06:34:22.290 (290835000)|FATAL_ERROR|System.DmlException: Insert failed. First exception on row 0; first error: INACTIVE_OWNER_OR_USER, operation performed with inactive user: []

Class.MN4.MNP_EventRegistrationController.createGuestRegistration: line 287, column 1
06:34:22.290 (290856000)|CODE_UNIT_FINISHED|MNP_EventRegistrationController invoke(createGuestRegistration)
06:34:22.766 (303746000)|CUMULATIVE_LIMIT_USAGE
06:34:22.766|LIMIT_USAGE_FOR_NS|MN4|
  Number of SOQL queries: 1 out of 100
  Number of query rows: 0 out of 50000
  Number of SOSL queries: 0 out of 20
  Number of DML statements: 1 out of 150
  Number of DML rows: 1 out of 10000
  Number of code statements: 7 out of 200000
  Maximum heap size: 0 out of 6000000
  Number of callouts: 0 out of 10
  Number of Email Invocations: 0 out of 10
  Number of fields describes: 0 out of 100
  Number of record type describes: 0 out of 100
  Number of child relationships describes: 0 out of 100
  Number of picklist describes: 0 out of 100
  Number of future calls: 0 out of 10

06:34:22.766|CUMULATIVE_LIMIT_USAGE_END

06:34:22.303 (303794000)|CODE_UNIT_FINISHED|VF: /apex/MN4__mnp_eventregistration
06:34:22.303 (303808000)|EXECUTION_FINISHED

 Here is the log. Thanks so much