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Brian Farrell.ax1068Brian Farrell.ax1068 

Outbound Messaging Volumes and Scalability

Hi,

 

we are currently looking at using Workflows / Outbound Messaging within Salesforce to deliver SMS, EMail and Fax notification messages to a series of gateway servers. We would need to send notification and also receive a response back acknowledging receipt for each message.

 

Initially we will start with volumes of possibly 400 - 500K a day. This could potentially need to be scaled up 10 fold in the future.

 

At a very high level we are investigating whether their are any queue or infrastructure limitations within Salesforce that would prevent these very high volumes of messages being handled.

 

Has anyone any experience of what these limits could be

 

Many Thanks

Brian

ForcepowerForcepower

Brian,

 

Yes - there are limits on how many emails can be generated through the API (versus those sent by a logged on user through the application).

 

Here's a link that talks about the email limits. You'd probably want to investigate using an email service such as MailGun or SendGrid for large volumes.

http://na4.salesforce.com/help/doc/en/email.htm

 

Best,

Ram