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Unable to login sandbox



I refreshed sandbox(Test) from production and now I am unable to access that.


I am following the below credentials.


Usename:  Production Username.test

Password: Production Password


Could any one help me on this please.




Go to Sandbox list of Production account. CLick Activate like  beside your Sandbox name. Then after activation, click login link. You will be able to login. SOmetime it takes little time to be activated.

Please let know us in forum, it problem persists


Hi Deepa,


Thanks for your effort. There is no Activate link I can see here. I guess, I already clicked on Activate link.

Still not able to access.




Give the Sandbox user name as it is.
In password field Give your production password.
Then proceed