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michael32 How to set Case record type?
The Case object for has a standard field for 'Type' (in the code below, this is represented by 'Case.Type'). The Case object also has a 'Case Type' standard field, which identifies the case record.
Right now I my conditionals are based on the 'Type' field, but I want them to be based on the 'Case Type' record field (I want to populate the body based on the record type). My goal is to do this without hardcoding a record identifier, which to my understanding, is bad practice as it is not always consistent across Dev/Production environments.
My code is as follows:
public class myControllerExtention2 {
private Case cas;
private string EmailBody, Subject;
//Define default values
String defaultEmailBody = '';
String defaultSubject = '';
//Instantiate Visualforce standard controller
public myControllerExtention2(ApexPages.StandardController stdController) {
//Instantiate case record
this.cas= (case)stdController.getRecord();
//SOQL query
cas = [SELECT Type FROM Case where Id =: cas.Id];
//Case record type conditionals
If (cas.Type=='AAA') {
emailBody = 'AAA body content';
subject = 'AAA subject';
}
If (cas.Type=='BBB') {
emailBody = 'BBB body content';
subject = 'BBB subject';
}
If (cas.Type=='CCC') {
emailBody = 'CCC Body';
subject = 'CCC subject';
}
}
//Accessor methods
public string GetEmailBody() {
If (emailBody == NULL) {
return defaultEmailBody;
}
Else {
return emailBody;
}
}
public string GetSubject() {
If (subject == NULL) {
return defaultSubject;
}
Else {
return subject;
}
}
}
Still, you can use custom setting to remove all harding coding.
Like
You can create a custom setting with fields:
Type Name, Email Subject, Email Body
new, in your class, hit a SOQLQuery to find the appropriate record
[Select Email Subject, Body from Custom_Setting__c where Name =: Case.Type];
Now set the email subjetc and body
Let me explain better - Forget about all code example above, I am not concerned about changing the email body/header. Say all I want to do is change the record type of a case record, How would I do this?
Better example:
public class myControllerExtention2 { private Case cas; //Instantiate Visualforce standard controller public myControllerExtention2(ApexPages.StandardController stdController) { //Instantiate case record this.cas= (case)stdController.getRecord();//SOQL query cas = [SELECT Type FROM Case where Id =: cas.Id]; //SET CASE RECORD TYPE Set cas.RecordType=='AAAA' //<< INCORRECT
} }
case.RecordTypeId = rT.Id;