function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Ayub HeartForceAyub HeartForce 

WkiOrgChart and salesforce integration


We have installed app WikiOrgChart in our Sandbox org, on Account detail page, there is a link ' View In The Org Chart' , on click on this link, it redirects to following url and page never loads in some cases.
Note that this page (i.e. Corresponds to an account record ) loads successfully for one user and does not load for another user and also both users have the same profile and same sharing settings.!AQMAQNALPzip8Cej5lvYyq4xPN5x44YE2O3IY85.d.plHba7DZlcXRPOASt1jWTIgT5LBadmtAXV_fbPaMFFp5KtFt2Yl4.3&sfapipartnerserverurl=


Please respond as soon as possible, its urgent.





Hi Ayub, 


Isolate all the objects that are used in that link and check by record and by object if both the users have permissions. 


Try contacing WikiOrgCharts Support for additional troubleshooting if needed for expert advise. 


SUPPORT: (203) 665-8362 or