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krishna1
when lead conversion update account object mapping fields from new lead custom fields
Hi All,
when lead conversion we select Existing Account Record. this converted to Account and contact and opportunity but mapping field not updated from newly created lead object fields values.is this possible? if yes please guide me.
Thanks
Krishna
Krishna,
When lead conoversion happens - custom fields from Leads need to mapped with custom fields from account/Contact/opportunity.
Could you please elaborate on your requirement - do you wish to override the custom field values or you wish to stop this override?
Hi Sonam,
Thanks for Replay.
we want to override custom field old values to new lead conversion custom fields when lead conversion selected account is Existing Record. Is this possible using trigger sonam?
Thanks
Krishna
Hi Krishna,
I did some research and looks like you will have to create a custom lead conversion process in order to implement your requirement.
Per Salesforce documentation (https://help.salesforce.com/articleView?id=leads_notes.htm&type=5), Salesforce adds information from the lead into empty fields; Salesforce does not overwrite the existing account and contact data.