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Shannon.ax1730 Apex script unhandled trigger exception by user/organization
Help! Please...just got about 40 error messages this morning in my inbox with this same error:
Apex script unhandled trigger exception by user/organization: 000C0000000xxxx/00x00000000xxxx
trgr_PopulateSurveyDateOnContact: execution of AfterUpdate
caused by: System.DmlException: Update failed. First exception on row 0 with id 0000000000x0xxxxxx; first error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, SummarizeContactToolCommerceLogins: execution of AfterUpdate
caused by: System.AsyncException: Future method cannot be called from a future or batch method: ContactToolCommerceLogins.SetContactToolCommerceLogins(SET<Id>)
Trigger.SummarizeContactLogins: line 41, column 1: []
Trigger.trgr_PopulateSurveyDateOnContact: line 15, column 1
I read a little about it and am thinking there is some conflict about the trigger having to look at the same record over and over again. I am NOT a developer by any stretch of the imagination. So even the little bit of help I saw in teh Community in other discussions is not helping me. I need someone (Please) to explain to me in layman's terms.
I know it is alot to ask, but I am desperate!
Thanks so much,
Shannon
Here are the triggers that are referenced. What else do you need to see?
1 trigger trgr_PopulateSurveyDateOnContact on Case (after insert, after update) {
2 List<Contact> contactsToUpdate = new List<Contact>();
3 for(Case cs : trigger.new){
4 if(cs.Last_Survey_Sent_Date__c != NULL && cs.ContactId != NULL){
5 contactsToUpdate.add(
6 new Contact(
7 Id = cs.ContactId,
8 Last_Survey_Sent_Date__c = cs.Last_Survey_Sent_Date__c
9 )
10 );
11 }
12}
13
14 UPDATE contactsToUpdate;
1 trigger SummarizeContactLogins on Contact (after insert, after update, after delete) {
2 SET<Id> lstAccountId = new SET<Id>();
3 if(Trigger.isInsert){
4 for(Contact contact : Trigger.New){
5 if(contact.AccountId != null){
6 lstAccountId.add(contact.AccountId);
7 }
8 }
9 }
10 else if(Trigger.isUpdate){
11 for(Contact contact : Trigger.Old){
12 if(contact.AccountId != null){
13 lstAccountId.add(contact.AccountId);
14 }
15 }
16 for(Contact contact : Trigger.New){
17 if(contact.AccountId != null){
18 lstAccountId.add(contact.AccountId);
19 }
20 }
21 }
22 else if(Trigger.isDelete){
23 for(Contact contact : Trigger.Old){
24 if(contact.AccountId != null){
25 stAccountId.add(contact.AccountId);
26 }
27 }
28 }
29
30 // update accounts
31 if(lstAccountId.size() > 0){
32 ContactLogins.SetContactLogins(lstAccountId);
33 }
34 }
can you share the future class also