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BangoBango 

SOAP Listener

Hello all,

 

I have very little experience with this so please bare with me and be clear :)

 

We have an external system that sends out SOAP messages when an issue occurs. The goal is to catch those messages and create a case out of them. I would like to know how to do that in steps please. Any help is helpful :) Take care and please let me know if you need additional information.

SRKSRK
You can look into 2 standard sales force features
1) Email to Case
2) In Bound Email service

The approach in simple in both the cases
in Email to Case sales force will provide you an email ID and when ever you send a email on that ID it create a case

In Bound Email service you need to write a Apex Class which handle the inbound message and you can parse the in coming message and create whatever you want form your apex class
BangoBango

Hi SRK,

 

Thank you for the response, but how would you convert a SOAP message to an email? I thought of that approach and it works for us but I wasn't sure how you would do that, any help is much appreciated :)