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Bhawani SharmaBhawani Sharma 

Salesforce for Outlook: Contacts Outlook to Salesforce

Is there any way to synchronize the only  outlook contacts with Salesforce. I don't want to synchronize Salesforce contacts with my outlook.


You can do that through the Salesforce for Outlook configuration. Check out:


you need to configure the "Outlook to" direction for contacts.

Bhawani SharmaBhawani Sharma

Hi Bob,


I saw that, but it says that Outlook to is not available for Contact sync. From Salesforce document:


  • Outlook to—During its first sync, a record in Outlook creates or updates a record in Salesforce. During future syncs, changes made to Outlook records appear in Salesforce, regardless of whether the Salesforceversion has changed. In addition, deleting a synced record in Outlook deletes its Salesforce counterpart. Salesforcechanges are never sent to Outlook. The required conflict behavior setting for this option is Outlook always wins. This option isn't available for contacts.


So I thought to check on community if there is any alternate way or am I missing something.