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Rajesh SFDC case and solution
what is difference between case and solution.what are advantages.could u tel me mini project.....
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Rajesh SFDC what is difference between case and solution.what are advantages.could u tel me mini project.....
Hi
Following liks will helps you:
http://certifiedondemand.com/salesforce-solutions-overview/
http://help.salesforce.com/HTViewHelpDoc?id=creating_solutions.htm&language=en_US
http://www.salesforce.com/docs/en/blackberry117/bb_cases_solutions_display.htm
https://help.salesforce.com/HTViewHelpDoc?id=sol_suggestion.htm&language=en_US