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Offline Edition - Synchronising historic Events
Hi,
We are utlisating the Off-line edition signifcantly within our organisation and are facing the problem that not all the historic records are synchronised with copying down from the on-line version.
I have found the standard information that says only :
"Events dated this month, the past two months, or up to 24 months in the future " are synchronised, but we would like to have the past 6 months worth of records.
Is there a way of changing the period for past synchronisations?
FYI - Each User has around 300 active acounts that they are responsible, but these may only be visited once per quarter.
Kind regards,
Leslie