What I did to Resolve the Outlook Plug-in from Installing Properly

What I did to resolve Annett Fuller’s Desktop from not allowing the installation of Outlook Add-in to work properly was the following:

1. I removed Salesforce.com add-ins using Add/Remove Programs

2. Second, I Deleted all files in the following areas.

C:\windows\temp\*.*

C:\Documents and Settings\%USERPROFILE%\Application Data\salesforce.com (Delete folder)

C:\Documents and Settings\%USERPROFILE%\Local Settings\Temp\*.*

C:\WINDOWS\Prefetch\*.*

3. Ran Regedit and searched for Salesforce and removed all references except IE Zone information.

4. Ran a Cleanup on IE Cache (Cookies, History, Passwords, etc) Delete All

5. Rebooted the PC and verified Network shares

6. Ran Outlook 2007 to insure loading properly.

7. Closed Outlook

7. Reinstalled Connect for Microsoft Outlook version 3.2.107 Latest version.

Connect for Office version 1.8.0.2

Then Ran Outlook 2007 and Salesforce.com plug-in asked me to configure options.

Lastly do a Defrag of the system. :smileyvery-happy:

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