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AlbertoKite
Outlook Add Case: set email date
Hi everyone
I need to use connect for Outlook to transfer email on Salesforce.
If I use "Add email" I can create a task with the "Due Date" that is the email received date.
I need to use "Add a Case" functionality but I cannot find how to store this date. (the creation date is always different from received date!)
Does anybody know if it is possible to configure a similar field mapping as in the other objects (contact,task,event)?
It is very important!!
thanks