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IanSampson Google Calendar / Event sync and "My Unresolved Items" not working.
We use Google Apps and the integration with Salesforce is fantastic.
When I email into Salesforce and don't assign an objectID, the email will appear under the new "My Unresolved Items". This works perfectly.
However with Google Calendar Sync, surely my events added to Salesforce calendars through my Google calendar sync should appear in "the My Unresolved Events" tab - which is blank. (https://xxxx.my.salesforce.com/6AB?src=10).
This is really important for us as this represents a very, very simple way for us (a professional services company) to record users time spent on activities.
If there is any work around, fix, trigger or script that we need to implement to make this happen, I would be very grateful.If there is any work around, fix, trigger or script that we need to implement to make this happen, I would be very grateful.
Cheers
Ian
Hi Ian,
I have a client with the same problem. Did you figure out how to get all events without related SF records into your "unresolved items" list?