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JanitaB2 How to switch Connect for Outlook between Sandbox and Production
Not well documented, but important for testing!
How to connect to the Sandbox:
Exit Outlook, Communicator
Navigate to “C:\Documents and Settings\<<user_name>>\Application Data\salesforce.com”
Delete the “.Salesforce.com” folder (the dot is important!!)
Open Regedit
Navigate to HKEY_CURRENT_USER\Software\Salesforce.com\SM folder and click on it
Locate ResourceURL on right side, double click on it, and change its value to:
https://cs2.salesforce.com (can use your instance or cs1)
Locate ServerURL on right side, double click on it, and change its value to:
https://test.salesforce.com/services/Soap/c/22.0
Close Windows Registry Editor
Open Outlook, click on Tools > Salesforce.com Options
Update username and password with Sandbox username and password
Click Verify
Click OK to Success message (or if error, correct username or password)
Values for Production:
Locate ResourceURL on right side, double click on it, and change its value to:
https://na4.salesforce.com (can use your instance or na1)
Locate ServerURL on right side, double click on it, and change its value to:
https://www.salesforce.com/services/Soap/c/22.0
(Procedure is the same)