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RupB Maildrop - 'closed status' on email task/activity created in Salesforce
As already mentioned elsewhere, the 3 ways of attaching an email to a case (Salesforce, Maildrop, and Outlook Edition) use different rules to select the 'closed' status to set on the task/activity they create.
It might be a good idea to set this in the Preferences of Maildrop or, even better, have this in the settings of Salesforce.com, accessible via the metadata API for Maildrop and the outlook Edition to read and use.
Rup
PS : Simon, do you prefer to read this kind of suggestion here or in Ideas ?
Actually the best place to log feature requests/bugs etc is in the projects issues list http://code.google.com/p/maildrop/issues/list