function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
JerryDJerryD 

iCal integration with SF

I use Salesforce and when I set an appointment in SF, I have the option to "Add to Outlook" (basically sending a .vcs file to my download folder). Once opened, iCal properly asks if I want to add the event to the correct calendar (the only one I have, the Exchange calendar). It seems to import fine, as it shows up in the right time slot, but then won't sync back to the Exchange Server (2007).

I then tried to drag the event in iCal to a different time slot just to test it and the following language appears:

iCal can’t save the event “Test” to the Exchange server.

The account "IRM" (my iCal and Mail account name) currently can’t be modified. To discard your changes and continue using the version of your calendars that’s on the server, click Revert to Server. To save your changes on your computer until the problem is resolved, click Go Offline.

Again, it seems to import fine, but no syncing with Exchange! Apple tech support had no idea how to fix! Any thoughts out there? I'm running the very latest software all around. I would also appreciate any thoughts on better integration between SF and iCal if you have them.  Thanks so much! 

 

 

AldoZAldoZ

Our Salesforce Certified Riva Integration Server is now fully compatible with Mac Entourage and Mac OS X native Mail, iCal and Address Book and Hosted or On-premise Exchange:

 

http://www.omni-ts.com/newsroom/entourage-crm-integration.html
http://www.omni-ts.com/newsroom/mac-crm-sync.html
http://www.omni-ts.com/crm-integration/salesforce.html

 

Because Riva provides transparent server-side synchronization directly between Salesforce and Exchange, there are no Outlook plug-in dependencies.  Riva provides full integration with all Exchange clients running on all desktop and mobile operating systems including Outlook, Outlook Web Access, Terminal Services, Mac Entourage, Mac OS X Mail, iCal, Address Book, BlackBerry, iPhone and ActiveSync mobile devices.

 

And if you have a limited number of Mac users to sync, you can access Riva Live in the Cloud:

 

http://www.omni-ts.com/crm-integration/riva-live.html

 

Best regards,
 

Aldo Zanoni
CEO, Managing Director
Omni Technology Solutions, Inc.
www.omni-ts.com