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Ira How to ascertain which account is being accessed by a user via SalesforceTookKit API?
I am attempting (via the SalesForceTookKit API) to monitor a user's access to SalesForce using their web application (assuming VF).
As the user pulls up an account on their screen, my application will need to ascertain which account is being accessed and aquire telephone numbers from the account to be used for callouts.
In speeking with tech support, he suggested having a "hidden field" added to the web app and when a user accessed an account, have a record automatically placed in the customer's database with some info, UserName, time, Account.
My question (not knowing anything about web applications) is how easy would it be to place this "hidden field" in the web app? And what html/java(?) code would be needed to submit the nessicary data to the database?
I'm trying avoid the CIT API as I'm not a web programer. However, I do know some HTML which I use to creat various call accounting reports.
TIA for any help,
Ira